privacy policy

We recognize the important of personal information and adhere to the Act on the Protection of Personal Information as well as other relevant Laws, etc.

We have also established the following Privacy Policy, and we endeavor to appropriately protect customers' personal information.

Acquisition of personal information

Personal information is acquired by suitable methods. We will never use falsification or other illegal means to acquire personal information.

We will first give notice of the purpose of use before acquiring personal information from customers.

Use of personal information

We use personal information from customers for the following purposes.

  • ・To provide in-store counseling services regarding our products.
  • ・To provide and inform customers about after-sales service for our products.
  • ・To inform customers about our products and events.
  • ・To deliver products to destinations as requested by customers.
  • ・To manage customers' purchase information.

Management of personal information

We will maintain the customer's personal information in an accurate and up-to-date state, and will endeavor to prevent loss, destruction, falsification, leakage, and unauthorized access to personal information.

Disclosure of personal information to third parties

We will never disclose personal information to any third party without the customer's consent, except for in cases established by Law.

Concerning disclosure and revision of personal information, etc.

If we receive a request for disclosure, revision or cessation of use of the personal information of the customer, we will promptly comply after confirming your identification.

Inquiries regarding personal information

If you have any opinions or questions regarding personal information, please submit an inquiry to info@flawless-diamond-japan.com

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